Terms and Conditions of Sale
Terms and Conditions of Purchase and Sale
1. General Provisions
1.1. These e-shop rules (hereinafter – Rules) are a legally binding document for the Buyer and the Seller (hereinafter – Seller), which sets out the rights and obligations of the Parties.
1.2. The Seller reserves the right to change, amend or supplement these Rules at any time. The Buyer is informed about changes to the Rules on the e-shop website.
2. Concluding a Purchase and Sale Agreement
2.1. A purchase and sale agreement between the Buyer and the Seller is deemed concluded when the Buyer places an order for goods in the e-shop, having first familiarized themselves with these rules.
3. Rights of the Seller
3.1. In the event of important circumstances, the Seller may temporarily or permanently suspend the operation of the e-shop without prior notice to the Buyer.
3.2. If the Buyer attempts to harm the operation, stability and security of the e-shop or violates their obligations, the Seller has the right to restrict or suspend their ability to use the e-shop without warning.
4. Obligations of the Seller
4.1. The Seller undertakes to provide the opportunity to use the services of the e-shop, the operating conditions of which are set out in these Rules.
4.2. The Seller undertakes to deliver the goods purchased by the Buyer using the delivery method chosen by the Buyer, based on the conditions set out in these purchase and sale Rules.
4.3. If, due to unforeseen circumstances, the Seller cannot deliver the goods ordered in the e-shop, the Seller has the right to terminate the Purchase and Sale Agreement after informing the buyer. The Seller may offer an analogous item. If the Buyer refuses, the Seller undertakes to refund the paid money within 3 business days.
4.4. If the Buyer exercises the right provided for in clause 5.2 of the Rules, the Seller undertakes to refund the money paid to the Buyer within 5 (five) business days from the date of receipt of the returned goods.
4.5. The Seller may withhold reimbursement until the goods have been returned to the Seller or until the Buyer provides proof of having sent back the goods, whichever is the earliest.
5. Rights of the Buyer
5.1. The Buyer has the right to purchase goods in the e-shop in accordance with these Rules.
5.2. The Buyer has the right to withdraw from the purchase and sale agreement concluded in the e-shop by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods.
5.3. The Buyer may exercise the right discussed in clause 5.2 only if the goods have not been damaged or their appearance has not substantially changed, and if they have not been used.
6. Obligations of the Buyer
6.1. The Buyer must pay for the purchased goods and accept them in accordance with the procedure provided for in these Rules.
6.2. If the Buyer refuses to accept the goods without valid reasons during the delivery of the goods, the Buyer must cover the costs of returning the goods at the Seller's request.
6.3. During the delivery of the goods to the Buyer, the Buyer must check the condition of the shipment and the item(s) together with the Seller or the person who delivered the shipment.
6.4. By using the e-shop, the Buyer confirms that they agree with these purchase and sale rules and must comply with them.
7. Prices of Goods
7.1. The prices of goods in the e-shop are indicated in euros. Prices are inclusive of VAT. After confirming the order, a delivery fee is added to the total amount of goods, if applicable.
8. Ordering and Payment for Goods
8.1. The Buyer, visiting the e-shop, selects the goods they like and adds them to the shopping cart. After forming the shopping cart, the Buyer enters the personal data necessary for the order fulfillment: their name, surname, address to which the goods will be delivered, phone number, and additional information that may be important for the delivery of the ordered goods. The Buyer confirms that they have read these rules and confirms the order.
8.3. Payment can be made using Swed, Seb, Luminor, Citadele, Šiaulių bankas electronic banking services, and Visa / MasterCard payment cards. Payments are possible in euros. Payments are processed using the MakeCommerce.lt payment platform.
9. Delivery of Goods
9.1. The Buyer, when ordering goods, must specify an accurate delivery address for the goods.
9.2. The Buyer must accept the goods themselves. If the Buyer cannot accept the goods themselves, but the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims regarding the delivery of the goods to an unsuitable person.
9.3. The Seller delivers the goods to the Buyer in accordance with the terms specified in the goods descriptions.
9.4. The characteristics of all sold goods are indicated in the description of each item. The Seller is not responsible for the fact that the color, shape, or other parameters of the goods in the e-shop may not match the actual size, shape, and color of the goods due to the characteristics of the Buyer's monitor.
9.5. If the Buyer withdraws from the purchase and sale agreement, all amounts paid by the Buyer, including the delivery costs paid by the Buyer, will be refunded to the Buyer.
10. Return of Goods
10.1. Quality goods can be returned within 14 days from the date of their receipt. Defects of sold low-quality goods are rectified, low-quality goods are replaced, or refunded in accordance with the provisions of the Civil Code of the Republic of Lithuania.
10.2. When returning goods, the following conditions must be observed:
10.2.1. The returned item must be in its original, undamaged packaging (this point does not apply in cases where a low-quality item is returned);
10.2.2. The item must not be damaged by the Buyer;
10.2.3. The item must be unused, and its commercial appearance must not be lost: undamaged labels, unpeeled protective films, etc. (this point does not apply in cases where a low-quality item is returned);
10.2.4. The returned item must be of the same complete set as received by the Buyer (this point does not apply in cases where a low-quality item is returned);
10.2.5. The Seller has the right to refuse to accept goods returned by the Buyer if the return conditions were not met;
10.2.6. Goods are returned in the manner specified by the Seller within 14 (fourteen) days from the date of receipt of the goods (this point does not apply in cases where the item is of poor quality – in such a case, goods are returned within the statutory warranty period);
10.3. The return and exchange of goods of good quality are carried out in accordance with Article 6.22810, Part 1 of the Civil Code;
10.4. Money paid for goods accepted by the Buyer but subsequently rejected will be refunded to the Buyer's account no later than within 5 (five) days from the date of return of the goods to the Seller, unless the Seller and the Buyer agree otherwise.
11. Final Provisions
11.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.
11.2. These Rules and the relations between the Parties in respect of these Rules are governed by and construed in accordance with the laws of the Republic of Lithuania.
11.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
11.4. The Parties are released from the performance of obligations under these Rules if their performance is impossible due to unforeseen circumstances beyond the control of the Parties (Force Majeure).